1/07/2021

Home Depot's website and stores suck

 Home depots website is one of the worst, if not THE worst website for online browsing and searching.

Recently I was searching for a ballast for a 34.5 inch long 2 bulb T5 flourescent lamp. I have one that I bought from them several years ago. The ballast is bad.

I cannot find a replacement ballast on their website for it.

I could not find the fixture on their website, until I used the manufacturers part number. turns out they have the wrong dimensions for it.

searching their website is a nightmare. Basically you have to know what they call something or what they list it under.

if it doesn't come up when you start typing you most likely won't find it. it constantly returns results that have nothing to do with what you are looking for.

It constalty shows you things that aren't in the store, or you can't even order. if it's not in the store AND I can't order it, don't show it on your fucking worthless website.

I hate using their website, but it's not much better going there in person. They don't carry many things that a hardware store should.

I usually have to got to Ace Hardware or harbor freight to find many things I need. A huge store like Home Depot and they can't even stock common things. Their welding supplies are a shit selection. They don't carry band saw blades for common tools. They have no stock of replacement hammer handles except for specific brands.

I usually order stuff from ebay because of their lack of stock.

Their prices are often ridiculously high.

They don't carry many common types of 220 outlets or outside ouutlet boxes.

They are a piss poor excuse for a hardware store.