Showing posts with label 11. Show all posts
Showing posts with label 11. Show all posts

3/21/2023

Nero burning ROM does not see blank or any disks in burner

nero 10
problem started sometime after 9-23-2022 (last time I burned disks).
same Blu-ray/DVD/CD burner.
same media I have always used.
Reads all media just fine.
windows shows disk changes.
windows shows when disks are blank.
connect an external burner and same issue.


nero 10 suddenly stopped seeing the drives at all.
uninstalled nero 10.
purchased and installed latest version of nero 2023 25.0.1.4.
Nero now sees the drives.
place empty disk in drive nero does not see disk, but windows does.
updated firmware on drive. rebooted, nothing changed.
uninstalled drivers for drive, rebooted, nothing changed.

tried burning with windows (never did that before always used nero) takes forever and doesn't complete because it says I need 816 PB and disk is only 4.7GB or 25GB. data is 4.3GB.

contacted Nero and they were no help. found this article but not by searching for the symptoms. 

windows 10 ransomware detection was the problem.
you have to go in and allow blocked nero apps.

there was no warning or popup that a block had happened it just suddenly stopped reading or seeing disks.

very frustrating.